CUSTOMER SERVICE

SHIPPING INFORMATION

We offer fast, reliable shipping throughout Quebec, including Montreal, Laval, the South Shore, the West Island, and all other regions of the province. All orders are shipped from Quebec. We are working on shipping throughout Canada and Internationally. Please contact us, for any out-of-province order inquiries. 

METHOD	DELIVERY TIME*	RATE
Standard (orders $100+)	3–9 bus. days	FREE
Standard (orders under 2 kg)	3–9 bus. days	$14.90
Standard (orders 2 kg - 30kg)	3–9 bus. days	$21.90
Express (orders under 2 kg)	1–2 bus. days	$21.90

 

*Delivery times are estimates and may vary based on location and courier service.

Shipping is available only within Quebec.

Tracking information will be provided once your order is shipped.

EXCHANGE & REFUND POLICY

We want you to love your blinds — but if something’s not right, we’re here to help.

You may request a return or exchange within 14 days of delivery. Items must be unused and in resalable condition.

To begin the process, just reach out to us by email or phone, and we’ll guide you through the steps.

Refunds

We offer a full refund, excluding the original delivery fee and return shipping costs.